Seattle Ballooning Privacy Policy

Effective Date: November 12, 2024

Seattle Ballooning (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices for collecting, using, and sharing your information when you interact with our website, services, and any other forms of communication with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you book a flight, contact us, or subscribe to our services. The types of information we may collect include:

Personal Identification Information: Name, address, phone number, email address, and other identifying information.
Payment Information: Credit card details, billing address, and other financial data necessary to process payments.
Flight Information: Details about your flight booking, including date, time, number of passengers, and specific requests.
Demographic Information: Age, weight, and any special requirements related to your flight experience.
Communication Preferences: Preferences regarding marketing communications and customer service contacts.
Technical Data: IP address, browser type, operating system, and website usage data gathered through cookies and similar tracking technologies.

2. How We Use Your Information

We may use your information for the following purposes:

Service Delivery: To process and confirm your booking, manage your reservation, and provide customer support.
Communication: To communicate with you about your booking, respond to inquiries, and provide updates regarding flight schedules, weather, or cancellations.
Marketing: If you have opted in, to send promotional emails, text messages, and calls regarding our services, upcoming events, and special offers. You may opt out of marketing communications at any time by following the instructions in the message or contacting us.
Improvement of Services: To analyze data and improve our website, services, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

Seattle Ballooning does not sell, rent, or trade your personal information. We may share your information in the following situations:

With Service Providers: We may share your information with trusted third-party service providers who assist us with operations, such as payment processing, customer support, and marketing. These providers are authorized to use your information only as necessary to perform their services for us.
Legal Obligations: We may disclose your information as required by law, such as in response to a court order, subpoena, or other legal processes, or to protect our rights or the safety of our customers.
Business Transfers: If Seattle Ballooning is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred to the successor organization.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. Cookies are small text files stored on your device by your browser. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on applicable law, you may have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of any inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to certain exceptions.
Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by following the instructions in the message or contacting us directly.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly.

9. External Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will take effect as soon as it is posted. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy, your rights, or our privacy practices, please contact us at:

Seattle Ballooning
Phone: 206-747-5802
Email: Eliav@seattleballooning.com
Address: 2825 SW 170th St., Burien, WA 98166, USA